FREQUENTLY ASKED QUESTIONS
Check the email we sent you when you signed up to make sure your contact information is up to date. Use friends, neighbors and social media to spread the word. Anyone with a smartphone who finds your pet should scan the QR Code and they will be able to see the contact info you made available.
No! Sign up right now. But you’ll need the unique number on the back of the tag. Your Vet may or may not have this unique number. Go to Pawfinders.com and sign up using this unique number.
You should always have your pet wear their current Rabies Vaccination Tag. If you sign up and use the Paw Finders feature you don’t need other ID tags with your contact information on them. You will need to keep license tags on your dog and any other local required tags, such as dog park tags, on their collar.
No! You can use a computer or tablet to go to www.pawfinders.com and type in the unique number on the website.
A QR (quick response) Code is a type of barcode that can be scanned using the camera of a smart phone or a QR Scanning app. Just open up your camera or app and hold over the QR Code until you see the lines adjust over the code and open up a link or phone number.
These tags are made from .050” aluminum and meant to last at least one year on a dog. The QR Code is embedded into the metal for extra protection.
Go to pawfinders.com, login to your account and you can update your contact information from here.
The contact information you provide can be seen by anyone who scans the QR Code, so do not put any information you do not want shared.
No! You just use the website www.pawfinders.com.
There is a one time $2.99 activation fee per tag.
If you received a 1-year rabies vaccination from your veterinarian, then you will get a new tag the next time you go in for a rabies vaccine. This new tag will need to be registered again.
No. These tags will not show where your dog is when it is scanned.
PawFinders Tags are a great visual backup to Microchips. Microchips have to be scanned with a specific scanner that usually only vets and shelters have. A QR Code can be scanned by anyone with a smartphone. This helps to get lost pets back to their owners faster.
Scan the PawFinders Tag on the pet or enter the unique ID on pawfinders.com to get the owner’s contact information. If a registration page comes up instead of contact information, then the owner never registered the tag. You can then try calling the veterinarian’s office stamped on the front of the tag.
You can contact your vet and ask them for a replacement tag. Your new tag will need to be registered again.
No. There is the one time $2.99 fee when you first register a tag and that’s it.
Scan the QR Code on your tag or go to pawfinders.com and enter your unique ID on the back of your tag.
No. You will need to get your tag from your veterinarian first when your dog gets their rabies vaccine shot. You will need the unique ID number on the back of the tag to register.
If you have an older smart phone, the camera may not scan the QR Code and you will have download a free QR Scanning app. Try holding your phone about 6 inches above the tag without moving your phone too much.
You receive a PawFinders Tag from your vet when you take your pet in for a rabies vaccine. You register your tag and pay the one time $2.99 fee and enter in your contact information. When your pet is lost and someone finds them, they scan the QR Code to get your contact information and return your pet.
PawFinders Tags are available from specific vets in the United States who purchase National Band & Tag rabies tags. Talk to your vet about getting PawFinders in their clinic if they are currently not an NB&T customer.
After you have registered your tag and entered your contact information, you can scan the tag and the contact information you entered should pop up.
Yes. Click on My Account on the Homepage. Then click on My Membership > Content > View. You will be able to re-enter your phone number or URL on this page if you made a mistake. Note: This page is only accessible if you have already paid and setup your Account.